GREETER/COUNTER DESK ATTENDANT - Bowlmor (Blacksburg)

Employment Type

: Full-Time

Industry

: Miscellaneous



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Do you know what it means to make a great first impression? Goodbecause our Greeters do. Greeters serve as the face of Bowlmor AMF, providing exceptional guest care from the moment a visitor walks in. As a Greeter, youll help set the toneshowcasing our stellar attention to detail and world-class willingness to serve. Youll also be in charge of monitoring the flow of walk-in customers versus those with reservations, taking names and delivering pagers for guests on our waiting list, and casually suggesting/selling food & beverage or access to our games (like our pool tables, etc.) while our guests are waiting for a lane. Our Counter Desk Attendantsare the air traffic controllers of our centersgreeting guests in person and by phone and relaying details about our venues, pricing, and promotions/specials. These team members understand that exceptional guest interactions are at the core of theBowlmor AMF experience. In their roles they tackle a host of guest needsproviding our customers with the proper equipment; ensuring that this equipment is clean and organized; managing customer flow, tracking lane availability, and maximizing lane usage; and following all cash-control procedures when ringing sales at the front counter.

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